Forgot Username

Members can lookup their online account Username here. Providers should contact their provider relations representative for assistance, Employers and Agents should contact their account management representative. If you have any questions or problems, please Contact Us Contact Us.

To look up your member Username, you will need your PreferredOne Administrative Services, PreferredOne Community Health Plan or PreferredOne Insurance Company ID card. All information is required.

To look up your member Username, you will need your Aspirus Health Plan ID card. All information is required.

Member ID Number:
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