Aspirus Member Survey


We are continually looking for ways to improve the services we provide to our members, like YOU. Please take a moment to complete this brief survey.

All fields are required.

1. How long have you been a member of our health plan?

2. Have you designated a primary care practitioner?

3. Have you notified Aspirus Health Plan of your primary care practitioner selection?

4. When selecting a health care provider, were you able to find a provider meeting your cultural, ethnic, or language needs?

5. Are you able to find benefit information on the Aspirus Health Plan website?

6. Did the information you received clearly describe the following:

  • a. The services, procedures, and items covered in the policy?
  • b. The noncovered services, procedures, and items in the policy?
  • c. How to find providers in your network?
  • d. Potential restrictions such as network, service, or benefit restrictions?
  • e. How to use your pharmacy benefit?
  • f. How to authorize (or give consent to) another person due to HIPAA?
  • g. How the health plan uses and discloses your Personal Health Information (PHI)?

Have a question?

Contact Aspirus Health Plan customer service with any questions. For group coverage customer service, call 866-631-5404. For individual coverage customer service, call 866-631-4611.